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Learn how to use a single Roku device or multiple Roku devices for different TVs, and how to watch paid subscriptions on any Roku device. See answers from Roku experts and other users on various topics related to Roku setup and streaming.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Join the Roku Community to get answers to your questions, share your feedback, and learn from other Roku enthusiasts. Browse the latest topics and discussions on streaming players, Roku TV, Roku audio, Roku smart home, and more.
Find solutions and tips for reaching out to Roku support team via phone, chat, email, or online form. See common issues and solutions for Roku devices and accounts.
Learn how to link your Roku devices to the same account and watch different channels or content at the same time. See answers from Roku experts and users on how to avoid double-billing and channel disappearance issues.
Learn how to troubleshoot your Roku remote if it is not pairing with your streaming device. Follow the steps for different remote types, check the batteries, recharge the voice remote, and watch a YouTube clip.
Learn how to view, renew or unsubscribe from your channel subscriptions that get billed by Roku on my.roku.com. See a solution and a support article from Roku moderators and experts.
Your Roku player may not receive enough power, even if the power light is on. This happens sometimes if you connect your Roku player through a third-party device with a USB/AC power adaptor that does not meet more recent USB standards. Try a different power adaptor, or plug your Roku player directly into a power source.
Users report issues with Roku devices failing to update software with error code 003. Roku moderators suggest rebooting, checking network, and manual update options.
Users complain about Roku's decision to stop allowing side-loaded channels without warning or explanation. Some suggest alternative ways to sideload channels, while others report errors or problems with the Roku site.