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2. What is incident management? Steps, tips, and best practices

   asana.com/resources/incident-management

   Incident management is the process of identifying, analyzing, and solving any organizational mishaps or hazards to prevent them from happening again. The aim of incident management is to fix and clear these issues before they become large-scale, company-wide crises.

3. What Is Incident Management? - IBM

   www.ibm.com/topics/incident-management

   Incident management is a process used by IT operations and DevOps teams to respond to and address unplanned events that can affect service quality or service operations. Incident management aims to identify and correct problems while maintaining normal service and minimizing impact to the business.

4. What is Incident Management? - ServiceNow

   www.servicenow.com/products/itsm/what-is-incident-management.html

   Incident management is a process in the ITIL framework which connects end-users and the IT department for more efficient incident response.

5. Incident Management: Processes, Best Practices & Tools -Atlassian

   www.atlassian.com/incident-management

   What is incident management? Incident management is the process used by development and IT Operations teams to respond to an unplanned event or service interruption and restore the service to its operational state.

6. Incident management - Wikipedia

   en.wikipedia.org/wiki/Incident_management

   Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence. These incidents within a structured organization are normally dealt with by either an incident response team (IRT), an incident management team (IMT), or Incident Command System (ICS).

7. Incident Management: Definition, Processes, Steps & Best...

   creately.com/guides/incident-management

   What is incident management and why is it important for your business? In this blog post, we'll explain the definition, processes, steps and best practices of incident management. You'll learn how to handle incidents effectively and efficiently, and how to prevent them from happening again.