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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

3. Job Descriptions Decoded: Sales/Customer Service Position - AOL

   www.aol.com/news/2014-05-14-job-descriptions...

   In this week's "Job Descriptions Decoded," I feature a position for a sales/customer service position. In this series, each week, I analyze a live job listing in a different industry from AOL Jobs ...

4. Customer Service Job Description - AOL

   www.aol.com/news/2010-10-15-customer-service-job...

   Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

6. Competence (human resources) - Wikipedia

   en.wikipedia.org/wiki/Competence_(human_resources)

   Competence (human resources) Competence is the set of demonstrable characteristics and skills that enable and improve the efficiency or performance of a job. Competency is a series of knowledge, abilities, skills, experiences and behaviors, which leads to effective performance in an individual's activities. Competency is measurable and can be ...

7. 4 ways to make DEI a key component of customer service and ...

   techcrunch.com/2021/10/20/4-ways-to-make-dei-a...

   Define your commitment. Prioritizing DEI internally allows businesses to bring together an expansive network of unique individuals with one common goal: Creating positive customer experiences that ...