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The FTC recently proposed a formal ban on fake reviews with penalties of up to $50,000 for businesses caught buying, selling or manipulating online reviews. Yelp has said it supports such a rule ...
With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...
Dig a bit deeper into the BBB's report and a picture emerges of which sorts of business are generating the most inquiries: Topping the list are roofers, with more than 3 million inquiries in 2011 ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
According to the Wall Street Journal, the FTC received as many as 2,000 reports against Yelp citing the shady practices listed above between 2008 and 2014. The company says that number's pretty ...
Yelp says that last year, about 710,000 reviews (4%) were removed entirely for violating the company’s policies. Of those, more than 5,200 were removed for violating the platform’s COVID-19 ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...
KENA BETANCUR via Getty Images. Yelp is sharing new stats on the backlash some businesses have faced due to pandemic safety measures like mask requirements. The company says it took down more than ...