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  2. Bath Iron Works - Wikipedia

    en.wikipedia.org/wiki/Bath_Iron_Works

    Bath Iron Works ( BIW) is a major United States shipyard located on the Kennebec River in Bath, Maine, founded in 1884 as Bath Iron Works, Limited. Since 1995, Bath Iron Works has been a subsidiary of General Dynamics, one of the world's largest defense companies. BIW has built private, commercial, and military vessels, most of which have been ...

  3. Federal Mediation and Conciliation Service (United States)

    en.wikipedia.org/wiki/Federal_Mediation_and...

    The Federal Mediation and Conciliation Service ( FMCS ), founded in 1947, is an independent agency of the United States government, and the nation's largest public agency for dispute resolution and conflict management, providing mediation services and related conflict prevention and resolution services in the private, public, and federal sectors.

  4. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [ 2]

  5. Navy shipbuilders' union approves 3-year labor pact at Bath ...

    www.aol.com/news/navy-shipbuilders-union...

    The largest union at Navy shipbuilder Bath Iron Works in Maine overwhelmingly approved a new three-year contract, the union said Sunday, averting another strike like the one three years ago that ...

  6. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers

  7. Complaining - Wikipedia

    en.wikipedia.org/wiki/Complaining

    Complaining. The Complaint tablet to Ea-nāṣir is the oldest known written complaint [ 1] Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. [ 2] It may serve a range of intrapsychic and interpersonal purposes, including connecting ...

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  9. General Dynamics - Wikipedia

    en.wikipedia.org/wiki/General_Dynamics

    General Dynamics Corporation (GD) is an American publicly traded aerospace and defense corporation headquartered in Reston, Virginia. As of 2020, it was the fifth-largest defense contractor in the world by arms sales, and fifth largest in the United States by total sales. [2] The company is a Fortune 100 company, and was ranked No. 94 in 2022. [3]

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