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To contact Etsy’s customer service, select the Contact support button and we can help you with account, shop, or purchasing issues. We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email.
You can contact Etsy customer service if you have an Etsy account. The simplest way to contact Etsy is the online Help Center, which lets you chat or send an email.
How to Contact Etsy Support. How to Report an Item or Shop. How to Reinstate Your Suspended Account. How to Report Intellectual Property Infringement. Why Was My Notice of Infringement Rejected? Reporting Security Bugs. Contacting Etsy.
Contact Etsy Support. Read our Policies. Get the ins and outs of buying and selling on Etsy. Check out the Etsy Journal. Explore ideas and inspiration for creative living. See how you're protected. Find out more about safety and security in our marketplace.
While Etsy doesn’t have a customer service line, you can get in touch with them through their website. They’re available 24/7 by chat, or you can send them a message for a more detailed and specific issue.
Suppose that you have a problem with your Etsy account. Or maybe you need help with a transaction. In either case, you can send a message to Etsy Support right from the Help page. You can also send a message to Etsy Support to notify that group of a problem on the site. Here’s how:
How to Contact a Shop. Quick answer. If you need help with your order: Choose your order. If the order's maximum estimated delivery date has passed, and you've contacted the seller for help more than 48 hours ago, choose Open a case so Etsy can help you.