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  2. AT&T resets account passcodes after millions of customer ...

    techcrunch.com/2024/03/30/att-reset-account-pass...

    AT&T also has a post on what customers can do to keep their accounts secure. AT&T customer account passcodes are typically four-digit numbers that are used as an additional layer of security when ...

  3. AT&T notifies regulators after customer data breach

    techcrunch.com/2024/04/10/att-notifies...

    AT&T has begun notifying U.S. state authorities and regulators of a security incident after confirming that millions of customer records posted online last month were authentic. In a legally ...

  4. AT&T resets millions of customers’ passcodes after account ...

    www.engadget.com/att-resets-millions-of...

    AT&T says 7.6 million current customers were affected by a recent leak in which sensitive data was released on the dark web, along with 65.4 million former account holders. TechCrunch first ...

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  6. Customer advocacy - Wikipedia

    en.wikipedia.org/wiki/Customer_advocacy

    Customer advocates are facilitators between customers and the company. They are trained in cross-functional roles and empowered to provide customers with assistance in all areas of the business. [1] The role of the customer advocate is three-fold: To be the main contact for the customer in handling a question or problem, and to keep the ...

  7. Account manager - Wikipedia

    en.wikipedia.org/wiki/Account_manager

    The account manager serves to understand the customer's demands, plan how to meet these demands, and generate sales for the company as a result. Key accounts provide the most business because they contain a small number of clients which contribute a large portion of the company's sales. According to research, sales from a company's key accounts ...

  8. AT&T outage: Company says network is fully restored after ...

    www.aol.com/news/thousands-t-customers-report...

    AT&T, the nation’s largest carrier, has more than 240 million subscribers. More than 70,000 outages were reported after 8 a.m. ET, according to Downdetector , a website that detects outages.

  9. AT&T restores cellphone service after US outage affecting ...

    www.engadget.com/us-cellphone-outage-hits...

    A widespread AT&T outage has impacted over 50,000 customers as of this morning, with most customer complaints centered in Houston, Chicago, Dallas, Los Angeles and Atlanta. This outage even ...

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