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Instructions and fees for accessing and paying your water and sewer services bill.
Water bill affordability, assistance programs, and payment plans. Get help paying for your water bill, find ways to reduce your bill, or set up a payment plan.
Pay or dispute a water bill. Learn how to make water bill payments and find out if you qualify for assistance.
You’re protected from enforcement and penalties for unpaid bills if you’re in the Tiered Assistance Program (TAP) or have a Senior Citizen Discount. Find out if you’re eligible! Explore Philadelphia’s 25-year plan to upgrade and strengthen essential drinking water infrastructure.
The Water Revenue Bureau (WRB) handles most aspects of the water and sewer billing, including creating bills and collecting payments for Philadelphia Water Department customers. Please visit WRB’s site for more information on topics such as: Becoming a Customer; Water Shutoffs; Reading Your Meter; Billing Errors and Disputes; Contact Us ...
Water Bill. LICENSES / PERMITS / CERTIFICATIONS. BEFORE YOU START. You may need the following information before you pay online: Invoice Number and Payment Number or Street Address or be a Registered User with a Username and Password. eCLIPSE Application Payment. Block Party Permit. Health Food Certificate Fee. Lobbying Registration Payment.
Rates. The rates PWD charges our customers are determined through a transparent process of public hearings by the Philadelphia Water, Sewer, and Storm Water Rate Board. View Current Rates and Charges. Effective September 1, 2024.