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  2. Channel partner - Wikipedia

    en.wikipedia.org/wiki/Channel_partner

    A channel partner is a company that partners with a manufacturer or producer to market and sell the manufacturer's products, services, or technologies. This is usually done through a co-branding relationship. Channel partners may be distributors, vendors, retailers, consultants, systems integrators (SI), technology deployment consultancies, and ...

  3. Business intelligence - Wikipedia

    en.wikipedia.org/wiki/Business_intelligence

    Thomas Davenport, professor of information technology and management at Babson College argues that business intelligence should be divided into querying, reporting, Online analytical processing (OLAP), an "alerts" tool, and business analytics. In this definition, business analytics is the subset of BI focusing on statistics, prediction, and ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  5. Analytics as a service: Why more enterprises should consider ...

    techcrunch.com/2021/04/30/analytics-as-a-service...

    When a company partners with an MSP for analytics as a service, organizations are able to tap into business intelligence easily, instantly and at a lower cost of ownership than doing it in-house ...

  6. Partner relationship management - Wikipedia

    en.wikipedia.org/wiki/Partner_relationship...

    Partner relationship management. Partner relationship management (PRM), used especially in IT and cybersecurity industries, [1] is a system of methodologies, strategies, software, and web-based capabilities which help a vendor to manage channel partner relationships. The most common types of channel partners include resellers, distributors ...

  7. Situation analysis - Wikipedia

    en.wikipedia.org/wiki/Situation_analysis

    Situation analysis. In strategic management, situation analysis (or situational analysis) refers to a collection of methods that managers use to analyze an organization's internal and external environment to understand the organization's capabilities, customers, and business environment. [ 1] The situation analysis can include several methods ...

  8. Marketing channel - Wikipedia

    en.wikipedia.org/wiki/Marketing_channel

    A marketing channel consists of the people, organizations, and activities necessary to transfer the ownership of goods from the point of production to the point of consumption. It is the way products get to the end-user, the consumer; and is also known as a distribution channel. [ 1] A marketing channel is a useful tool for management, [ 2] and ...

  9. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    Voice of the customer. In marketing and quality management, the voice of the customer ( VOC) summarizes customers' expectations, preferences and aversions. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative ...