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  2. Channel partner - Wikipedia

    en.wikipedia.org/wiki/Channel_partner

    A channel partner is a company that partners with a manufacturer or producer to market and sell the manufacturer's products, services, or technologies. This is usually done through a co-branding relationship. Channel partners may be distributors, vendors, retailers, consultants, systems integrators (SI), technology deployment consultancies, and ...

  3. Partner relationship management - Wikipedia

    en.wikipedia.org/wiki/Partner_relationship...

    Partner relationship management. Partner relationship management (PRM), used especially in IT and cybersecurity industries, [1] is a system of methodologies, strategies, software, and web-based capabilities which help a vendor to manage channel partner relationships. The most common types of channel partners include resellers, distributors ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  5. Business intelligence - Wikipedia

    en.wikipedia.org/wiki/Business_intelligence

    According to Forrester Research, business intelligence is "a set of methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information used to enable more effective strategic, tactical, and operational insights and decision-making." [ 11] Under this definition, business intelligence ...

  6. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    Voice of the customer. In marketing and quality management, the voice of the customer ( VOC) summarizes customers' expectations, preferences and aversions. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative ...

  7. Marketing mix modeling - Wikipedia

    en.wikipedia.org/wiki/Marketing_mix_modeling

    Marketing mix modeling (MMM) is an analytical approach that uses historic information to quantify impact of marketing activities on sales. Example information that can be used are syndicated point-of-sale data (aggregated collection of product retail sales activity across a chosen set of parameters, like category of product or geographic market) and companies’ internal data.

  8. Situation analysis - Wikipedia

    en.wikipedia.org/wiki/Situation_analysis

    Situation analysis. In strategic management, situation analysis (or situational analysis) refers to a collection of methods that managers use to analyze an organization's internal and external environment to understand the organization's capabilities, customers, and business environment. [ 1] The situation analysis can include several methods ...

  9. Supply chain management - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_management

    Information shared between supply chain partners can only be fully leveraged through business process integration, e.g., using electronic data interchange. Supply chain business process integration involves collaborative work between buyers and suppliers, joint product development, common systems, and shared information.