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  2. How small claims court became Meta's customer service hotline

    www.engadget.com/how-small-claims-court-became...

    Meta eventually offered $3,500 — the maximum amount for a small claims case in Arizona. He says they wanted more, but Meta refused, and they felt like they were out of options. Ryan claims they ...

  3. 41 state attorneys general tell Meta to fix their customer ...

    www.engadget.com/41-state-attorneys-general-tell...

    ASSOCIATED PRESS. A group of 41 state attorneys general are demanding that Meta step up its support services for users who have been victims of hacks and account takeovers. “We refuse to operate ...

  4. The Morning After: How small claims court became Meta's ...

    www.engadget.com/the-morning-after-how-small...

    Engadget spoke with five individuals who have sued Meta in small claims court over the last two years. In three cases, the plaintiffs were able to restore access to at least one lost account, but ...

  5. Meta Platforms - Wikipedia

    en.wikipedia.org/wiki/Meta_Platforms

    Meta Platforms, Inc., [ 10] doing business as Meta, [ 11] and formerly named Facebook, Inc., and TheFacebook, Inc., [ 12][ 13] is an American multinational technology conglomerate based in Menlo Park, California. The company owns and operates Facebook, Instagram, Threads, and WhatsApp, among other products and services. [ 14]

  6. Federal Trade Commission v. Meta Platforms, Inc. - Wikipedia

    en.wikipedia.org/wiki/Federal_Trade_Commission_v...

    Meta Platforms, Inc. (formerly Federal Trade Commission v. Facebook, Inc.) is an ongoing antitrust court case brought by the Federal Trade Commission (FTC) against Facebook parent company Meta Platforms. The lawsuit alleges that Meta has accumulated monopoly power via anti-competitive mergers, with the suit centering on the acquisitions of ...

  7. Meta launches paid verification on Instagram and Facebook in ...

    techcrunch.com/2023/03/17/meta-launches-paid...

    Meta Verified costs $11.99 per month on the web and $14.99 per month on mobile. “Meta Verified is rolling out in the US today,” Zuckerberg said on Friday in the Meta Channel on Instagram ...

  8. Kustomer, the CRM startup acquired by Meta last year for $1B ...

    techcrunch.com/2023/05/16/kustomer-meta-spin-out

    Meta’s grand experiment in building an enterprise-ready customer service platform has come to a close: The parent of Facebook has officially spun out Kustomer, the CRM startup it acquired last ...

  9. Meta will create a customer service division to help people ...

    www.engadget.com/meta-building-actual-customer...

    Bloomberg reports that Meta is now planning to build a customer support division, which will be able to help users “who have had posts or accounts removed unexpectedly.”. Meta’s plans are ...