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Customers in the U.S., the U.K. and Europe have reported receiving an email from Amazon. Amazon's legit been sending out notices saying sorry we exposed your email address.
[175] [176] A common theme of these letters is Bezos's desire to instill customer-centricity (in his words, "customer obsession") at all levels of Amazon, notably by making all senior executives field customer support queries for a short time at Amazon call centers. He also read many emails addressed by customers to his public email address. [177]
Amazon today is making a significant change to its returns policy, known as the A-to-Z guarantee, to address issues with defective products sold through Amazon’s marketplace of third-party sellers.
A private brands team in India (which works on the company's own products) used data from Amazon's marketplace in the country to find and target goods and create knockoff versions, the agency ...
Amazon’s law enforcement request portal allows police and federal agents to submit formal requests for customer data along with a legal order, like a subpoena, a search warrant, or a court order ...
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Amazon is also in the process of building a retail hub of operations center in Nashville, Tennessee. On August 21, 2019, Amazon opened its largest campus in the world at Nanakramguda in Hyderabad, India. It is the first Amazon-owned campus located outside the United States and features the single largest Amazon-owned building in the world.