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  2. The best tech support helplines for seniors (according to my ...

    www.engadget.com/best-tech-support-helplines-for...

    GoGoQuincy. GoGoQuincy was the first senior tech help service I heard about, and it has since refocused to offer assistance to anyone who needs it, not just people over 65. There’s a hotline for ...

  3. 3 factors to consider when adding remote visual assistance ...

    techcrunch.com/2022/01/21/3-factors-to-consider...

    The best way to prepare for any changes to those workflows is to scrutinize current processes and identify where remote visual assistance can make the most significant impact. In the customer ...

  4. GoTo Resolve - Wikipedia

    en.wikipedia.org/wiki/GoTo_Resolve

    Website. www .goto .com /it-management /resolve. GoTo Resolve (formerly GoToAssist & RescueAssist) [ 2][ 3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products.

  5. Remote support - Wikipedia

    en.wikipedia.org/wiki/Remote_support

    Remote support. In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system. Although its main focus is the access to computers located anywhere in the world, the ...

  6. ConnectWise ScreenConnect - Wikipedia

    en.wikipedia.org/wiki/ConnectWise_ScreenConnect

    Type. Remote desktop software. License. Proprietary. Website. screenconnect .connectwise .com. ConnectWise ScreenConnect, previously ConnectWise Control, is a self-hosted remote desktop software application. It was originally developed by Elsinore Technologies in 2008 under the name ScreenConnect, and is now owned by ConnectWise Inc.

  7. Microsoft launches a new remote help service for IT teams

    techcrunch.com/2022/04/05/microsoft-launches-a...

    Microsoft launches a new remote help service for IT teams. Frederic Lardinois. 8:00 AM PDT • April 5, 2022. Comment. Image Credits: Microsoft. Microsoft Endpoint Manager is the company’s ...

  8. Video Window Remote aims to help remote workers feel ...

    techcrunch.com/2021/08/17/video-window-remote...

    With Video Window Remote, users download the app to their phone or tablet and use that as a visual connection to the office, getting both video and audio as desired. This provides the water cooler ...

  9. How to set up your own 'streaming service' - Engadget

    www.engadget.com/2019-09-24-plex-media-server...

    Cloud Servers. The simplest way to run your own streaming setup is to choose a cloud provider that specializes in Plex media setups. Running your own virtual private server gives you complete ...

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