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GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]
GoTo Technologies USA, Inc., [3] formerly LogMeIn Inc., [4] is a flexible-work provider of software as a service ( SaaS) and cloud-based remote work tools for collaboration and IT management. The company was founded in 2003, and is based in Boston, Massachusetts. [5] On February 2, 2022 the company was rebranded from LogMeIn to GoTo.
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer. With this access, the scammer may then launch various Windows components and utilities (such as ...
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LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support ...
HTC will employ LogMeIn Rescue-LogMeIn's flagship remote support and customer care offering-across its worldwide call centers, delivering state-of-the-art remote support to HTC customers.
LastPass’ parent company GoTo — formerly LogMeIn — has confirmed that cybercriminals stole customers’ encrypted backups during a recent breach of its systems.
The software is built on an enterprise-grade platform, so Rescue offers the power, security, scalability and reliability expected from a remote support solution. Rescue offers technicians one ...
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