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Sprint Corporation was an American telecommunications company. Before being acquired by T-Mobile US on April 1, 2020, it was the fourth-largest mobile network operator in the United States, serving 54.3 million customers as of June 30, 2019. [3]
The results combine data from customer service, voice quality, text messaging services, and data speeds. [190] On February 6, 2016, T-Mobile was awarded the JD Power Award for customer satisfaction in the full-service wireless category for the second year in a row. T-Mobile received the highest score ever in the wireless industry. [191]
The Sprint brand was officially amalgamated into T-Mobile on August 2, 2020. No new customers will be accepted to the Sprint network or plans going forward, and current Sprint customers can walk into almost any T-Mobile store (and vice versa) to be helped. Customer service and websites were also integrated this day as well.
Business Chat is still in beta, and you can use it on devices running iOS 11.3 or higher. Sprint joins a number of companies that support it, including T-Mobile, DirectTV Now, Dish, Vodafone ...
“More consumers are embracing quick and easy self-service and digital assistance versus calling customer service through an 800 line,” said Rob Roy, Sprint chief digital officer, in a ...
A spokesperson for T-Mobile said the breach happened in early December, and affects about 0.2% of all T-Mobile customers — or approximately 200,000 customers. It’s the latest security incident ...
Whether you’re an AT&T, Verizon, Sprint or T-Mobile customer, every cell phone number can be a target for hackers. And it takes remarkably little effort to wreak havoc to your online life.
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