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  2. Criticism of Comcast - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Comcast

    Criticism of Comcast. A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which ...

  3. Study: 82% Of U.S. Consumers Bail On Brands After Bad ...

    techcrunch.com/2010/10/13/customer-service-rightnow

    The Customer Experience Impact 2010 report reveals that 82% of consumers in the U.S. said they’ve stopped doing business with a company due to a poor customer service experience. Of these, 73% ...

  4. The year customer experience died | TechCrunch

    techcrunch.com/2022/12/31/the-year-customer...

    Some bad experiences. Whatever the reasons, it seemed that Southwest was not an isolated poor customer experience; the entire system deteriorated this year.

  5. Bad Customer Service? Blame the Bosses' Bad Policies

    www.aol.com/news/2012-05-25-bad-customer-service...

    And the only thing worse for a business than bad customer service is having no customers to serve at all. Motley Fool contributor M. Joy Hayes, Ph.D., is the principal at ethics consulting firm ...

  6. Complaint tablet to Ea-nāṣir - Wikipedia

    en.wikipedia.org/wiki/Complaint_tablet_to_Ea...

    Complaint tablet to Ea-nāṣir. The complaint tablet to Ea-nāṣir ( UET V 81) [ 1] is a clay tablet that was sent to the ancient city-state Ur, written c. 1750 BCE. It is a complaint to a merchant named Ea-nāṣir, [ a] from a customer named Nanni. It is currently kept in the British Museum. [ 2] From 2015 onwards, the tablet's content and ...

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  8. How small claims court became Meta's customer service hotline

    www.engadget.com/how-small-claims-court-became...

    Meta eventually offered $3,500 — the maximum amount for a small claims case in Arizona. He says they wanted more, but Meta refused, and they felt like they were out of options. Ryan claims they ...

  9. Major firms offering ‘shockingly poor’ customer service ...

    www.aol.com/major-firms-offering-shockingly-poor...

    A survey of more than 3,000 members of the public found around 20% on average were unhappy with their most recent customer service experience.