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We are also xfinity diamond members. Signed up for the year of Peacock Premium free this afternoon. The xfinity system indicates we have the free subscription but if we try to watch a Premium show we can't do it unless we sign up for a subscription for 2.99 a month???
Hey there, @user_62k091 thanks for reaching out through Xfinity Forums regarding your Peacock account. We definitely want you to be able to stream on your TV as I know how much my household loves watching all the sporting events available on Peacock!
Thank you Xfinity for keeping/offering free access to Peacock Premium for us longtime, loyal Xfinity customers. A Peacock Premium subscription is really a valuable inclusion to our existing service. Note: This comment was created from a merged conversation originally titled Peacock Premium. 8. 4.
Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.
Enter your Peacock email and password. Then, click Continue. Once activated, navigate to the Peacock app on your preferred internet-supported device and log in with your Peacock email and password. There is also a section for I’m enrolled in Xfinity Rewards as a Diamond or Platinum member. How do I get access to Peacock Premium?
15 days ago. Hey there, user_1b5870, thanks for reaching out through Xfinity Forums regarding your Peacock Premium Subscription. We would be happy to help you with activation. I know with the football season going on my household is watching Peacock a lot more for the Sunday Night Games! Have you tried all the emails associated with your account?
To do so, click on the chat icon located at the top right of this forums page. Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon
I had the same problem, and it was all about the email address. Whatever email address you used to establish your initial account may be different. Mine was. Peacock was able to verify that for me. I signed out of Peacock on my TV and signed back in using the email address I used to initiate my Peacock account back in November, and it worked.
**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you shou...
If you have done that it you can scroll down to the bottom of the page to see if it activated. Please wait 10-60 minutes and then go to the Xfinity Assistant and if it's done processing there will be an activate Peacock button. Click it. Takes you to Peacock and enter your existing Peacock email address.