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Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [ 15 ] [ 16 ] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [ 17 ]
The outage appears to be affecting nearly every part of the company’s footprint – including Boost Mobile, the prepaid wireless carrier Dish purchased in 2020 – and its call centers, which ...
U.S. satellite television provider Dish confirmed that a ransomware is to blame for an ongoing outage and warned that intruders exfiltrated data from its systems. The multiday outage, which began ...
The outage appears to affect Dish’s main websites, apps and customer support systems, as well as Boost Mobile, a prepaid wireless carrier acquired by Dish in 2020. Dish has about 7.6 million ...
AT&T, T-Mobile, Verizon, Boost Mobile, and UScellular also sell SIM cards through their retail channels, both in-store and online. The top five wireless providers operate nationwide wireless networks which cover most of the population in the United States, while smaller carriers provide native network coverage across selected regions of the ...
Boost Mobile reportedly had 15 million customers in 2018. The hackers used those phone numbers and account PINs to break into customer accounts using the company’s website Boost.com, said the ...
Boost Mobile has revealed its first Carrier Crusher plans, which also happen to be its first under AT&T's network. The main Carrier Crusher product is a $100 annual plan designed for customers who ...
In a notice posted on the Boost Mobile website, the company said a previously undisclosed breach occurred on March 14th, 2019 and resulted in a number of customer phone numbers and PIN codes being ...