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Learn how to download and install the GoToAssist Expert desktop app from various browsers. When you download the GoToAssist Expert desktop application (so that you can host support sessions), an installation package (including the GoTo Opener application) will be downloaded onto your computer.
Agents can download and install the GoToAssist Expert desktop application for Windows to host attended and unattended support sessions with customers on their computer.
The GoToAssist Remote Support v5 Agent Console is available as a standalone, native application for Windows and macOS. This article provides information about the unique benefits of using the desktop version of the Agent Console along with instructions for downloading and installing it.
Download the mobile and desktop apps for our legacy remote support software. Have a GoToAssist account? Log in here. Ready to try GoTo Resolve? Make the switch.
Viewing or controlling any device instantly with the click of a button - no installation needed. Chatting with agents via web browser or app, depending on your needs. Inviting end-users to join sessions by support key, direct link, Zendesk ticket, email, or by SMS invitation.
Download GoToAssist to your computer in order to join screen-sharing sessions without going through www.fastsupport.com. Download configuration instructions for Agents here.
Set Up Unattended Support. To set up unattended support on this computer, click the button below. To do this, you will need to have an active account for GoToAssist Remote Support.
High performance access to Windows virtual apps and desktops, anywhere access from your desktop, start menu, Workspace app UI or web access with Chrome, Internet Explorer or Firefox. Citrix Workspace app can be used on domain and non-domain joined PCs, tablets, and thin clients.
Establish Support Connection. Type your name and the Support Key received from your Agent and click Continue to proceed. Want to deliver flexible, reliable IT support for your business? Try GoTo Resolve free for a limited time.
GoToAssist can be used from Windows and Mac systems, and Citrix’s free GoToAssist iOS and Android apps lets IT manage remotely from their tablets and smartphones. End users get support by receiving an invitation link, or a code, which they enter in their browser.