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The GoToAssist Customer desktop application can be downloaded onto a customer's computer to enable agents to connect to them via attended or unattended support sessions, which includes the following:
Learn how to download and install the GoToAssist Expert desktop app from various browsers. When you download the GoToAssist Expert desktop application (so that you can host support sessions), an installation package (including the GoTo Opener application) will be downloaded onto your computer.
GoToAssist Customer Attended App (Win) Download GoToAssist to your computer in order to join screen-sharing sessions without going through www.fastsupport.com. Download configuration instructions for Agents here.
Download all GoTo mobile and desktop applications including GoTo Connect, GoTo Resolve, GoTo Meeting, GoTo Webinar and GoToAssist.
Use the GoToAssist Remote Support v5 Customer Application. The GoToAssist Customer Attended Standalone application is available as a single installer file that can be downloaded and used by customers who frequently join attended support sessions from their Windows or Mac computer.
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Download, install, test, read popular topics, user guides, and find resources that will help you use your product.
Viewing or controlling any device instantly with the click of a button - no installation needed. Chatting with agents via web browser or app, depending on your needs. Inviting end-users to join sessions by support key, direct link, Zendesk ticket, email, or by SMS invitation.
From proactive updates to triaging problems, remote unattended access lets you view and control computers or servers – without an end user present. Install and deploy updates on off hours. Fix an issue while the employee is offline. Easily set up and assign company and user devices.
Set Up Unattended Support. To set up unattended support on this computer, click the button below. To do this, you will need to have an active account for GoToAssist Remote Support.