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A user reports a problem with Outlook 365 desktop app that prompts for password and does not work. A Microsoft agent suggests some troubleshooting steps, such as updating Outlook and Windows, removing stored credentials, and using SaRA tool.
Users report problems with logging into Outlook email via the desktop app, while online access works fine. See possible solutions, such as changing the email alias, removing the credentials, and reinstalling Office.
Learn how to sign out of all devices with your Microsoft account without changing your password. See the steps and options from a Microsoft agent and other users in the Office 365 forum.
Attempting to create a new Outlook user profile also failed. When attempting to connect an Outlook profile to their email accounts, users were not redirected to the GoDaddy login page, even though tests verified that the autodiscover connection had succeeded.
Many users report that the new Outlook requires them to sign in every time they open it, even after reinstalling or repairing it. See possible solutions, alternative ...
A forum thread where users discuss a common issue with Outlook and Teams apps on iPhone after changing password for Microsoft 365 account. See possible solutions, such as changing password again, deleting and reinstalling apps, or turning off Avast antivirus.
A user reports a problem with encrypting messages in Outlook due to an invalid certificate. A Microsoft agent suggests updating Outlook and checking the certificate validity and address.
- Log out of MS Account in Word/Excel, OneDrive, Outlook - Open Edge and sign out of office.com - Delete all accounts that associate with OneDrive, Teams and Microsoft / M365 in Windows credential manager
A user asks how to switch to other Microsoft accounts in Outlook web browser. A volunteer moderator suggests using Private navigation to avoid automatic sign-on and deleting cookies.
The problem is that the caution sign flashes for a couple of seconds when opening Outlook then it opens without a problem. I am not a tech expert but my tech people have looked at this and decided that for some reason there is a very slight delay in connecting with Microsoft Exchange and that is when the caution appears.