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Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. A security key is a physical device that gets uniquely associated with your AOL account after you enable it.
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Add or disable 2-step verification for extra security. Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and ...
Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Secure your AOL account. Keep your information private and prevent unauthorized access to your account. Safe sign-in methods, up-to-date contact info, and good online habits help keep you secure and safe from scammers. Important: AOL never asks for your password in emails or phone calls.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
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