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2. Remote service software - Wikipedia

   en.wikipedia.org/wiki/Remote_Service_Software

   Remote service software is used by equipment manufacturers to remotely monitor, access and repair products in use at customer sites. It is a secure, auditable gateway for service teams to troubleshoot problems, perform proactive maintenance, assist with user operations and monitor performance. This technology is typically implemented in mission ...

3. Splashtop - Wikipedia

   en.wikipedia.org/wiki/Splashtop

   Splashtop is a family of remote-desktop software and remote support software, developed by Splashtop Inc. Splashtop enables users to remotely access or remotely support computers from desktop and mobile devices. [1] Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions.

4. Virtual assistant (occupation) - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant_(occupation)

   A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) [ 1] is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. [ 2] Because virtual assistants are independent contractors rather than employees, clients are not ...

5. 3 factors to consider when adding remote visual assistance ...

   techcrunch.com/2022/01/21/3-factors-to-consider...

   In each of these cases, remote visual assistance will change established workflows for multiple stakeholders. Adding remote visual assistance software can also change the timing and pace of ...

6. Microsoft launches a new remote help service for IT teams

   techcrunch.com/2022/04/05/microsoft-launches-a...

   “For a long time, we’ve focused heavily on the traditional endpoint management space and we’ve had great success there building an endpoint management business,” said Steve Dispensa ...

7. Atera raises $77M at a $500M valuation to help SMBs manage ...

   techcrunch.com/2021/07/28/atera-raises-77m-at-a...

   The whole system is built to be run in a self-service way. You buy Atera’s products online, and there are no salespeople involved — in fact most of its marketing today is done through Facebook ...