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2. Troubleshooting AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

3. Troubleshooting - Wikipedia

   en.wikipedia.org/wiki/Troubleshooting

   Troubleshooting. Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

4. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

5. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

6. Power cycling - Wikipedia

   en.wikipedia.org/wiki/Power_cycling

   Power cycling is the act of turning a piece of equipment, usually a computer, off and then on again. Reasons for power cycling include having an electronic device reinitialize its set of configuration parameters or recover from an unresponsive state of its mission critical functionality, such as in a crash or hang situation. Power cycling can ...

7. User guide - Wikipedia

   en.wikipedia.org/wiki/User_guide

   A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. It's usually written by a technician, product developer, or a company's customer service staff. Most user guides contain both a written guide and associated images. In the case of computer applications, it is ...