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GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]
LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support ...
GoTo Technologies USA, Inc., [3] formerly LogMeIn Inc., [4] is a flexible-work provider of software as a service ( SaaS) and cloud-based remote work tools for collaboration and IT management.
Technical support scams have occurred as early as 2008. A 2017 study of technical support scams found that of the IPs that could be geolocated, 85% could be traced to locations in India, 7% to locations in the United States and 3% to locations in Costa Rica. Research into tech support scams suggests that millennials and those in generation Z have the highest exposure to such scams; however ...
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Now, when you search for a job in Google Search using a query like “customer support jobs,” you’ll be able to set the location to “work from home” to find remote and telecommute jobs.
The partnership gives IT help desks and support staff the ability to launch remote support sessions with LogMeIn's technology directly from a Zendesk ticketing interface.
Among oodles of new phones, we're also expecting some nice surprises on the software front at Mobile World Congress this week.
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