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  2. The FTC finalizes its rules clamping down on fake online reviews

    www.engadget.com/general/the-ftc-finalizes-its...

    The formal ban also comes with stiff penalties for violators of the new rules. Fines could reach as high as $50,000 per violation. The FTC officially announced its intent to seek new rules for ...

  3. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Revenue. $241.7 million (2017) Employees (2019) 592. Website. www .consumerreports .org. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.

  4. 'Concerning amounts of lead' found in veggie puffs for kids ...

    www.aol.com/concerning-amounts-lead-found-veggie...

    Consumer Reports is alerting parents about what's in popular veggie puffs that are marketed as children's snacks. The advocacy group says it tested products from Lesser Evil and Serenity Kids and ...

  5. How small claims court became Meta's customer service hotline

    www.engadget.com/how-small-claims-court-became...

    Meta eventually offered $3,500 — the maximum amount for a small claims case in Arizona. He says they wanted more, but Meta refused, and they felt like they were out of options. Ryan claims they ...

  6. Is your family eating rocket fuel? Consumer Reports study ...

    www.aol.com/family-eating-rocket-fuel-consumer...

    Consumer Reports study finds chemical in food, water. Perchlorate, a chemical found in rocket fuel, has contaminated water and food and is more likely to be found in food given to babies and ...

  7. Comcast - Wikipedia

    en.wikipedia.org/wiki/Comcast

    More than a thousand customers issued complaints about these unprecedented charges to their bill. In addition, numerous customers reported inappropriate name-calling and interrogation by customer service representatives. Comcast's executive vice president, David Cohen, admitted the company needed to improve their customer service. [246]

  8. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    Primary uses are to create brand awareness, engage customers by conversation (e.g., customers provide feedback on the firm) and providing access to customer service. [89] Social media's peer-to-peer communication shifts power from the organization to consumers, since consumer content is widely visible and not controlled by the company. [90]

  9. PayPal faces lawsuit for freezing customer accounts and funds

    www.engadget.com/paypal-lawsuit-freezing...

    Three PayPal users who've allegedly had their accounts frozen and funds taken by the company without explanation have filed a federal lawsuit against the online payment service. The plaintiffs ...

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