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GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]
GoTo Technologies USA, Inc., [3] formerly LogMeIn Inc., [4] is a flexible-work provider of software as a service ( SaaS) and cloud-based remote work tools for collaboration and IT management. The company was founded in 2003, and is based in Boston, Massachusetts. [5] On February 2, 2022 the company was rebranded from LogMeIn to GoTo.
Technical support scams were named by Norton as the top phishing threat to consumers in October 2021; Microsoft found that 60% of consumers who took part in a survey had been exposed to a technical support scam within the previous twelve months.
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LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support ...
The partnership gives IT help desks and support staff the ability to launch remote support sessions with LogMeIn's technology directly from a Zendesk ticketing interface.
Dispensa described these new services as a “new suite of solutions,” with remote help for Windows as the first new product. “It’s a pretty straightforward value proposition in a world ...
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