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GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]
GoTo Technologies USA, Inc., [3] formerly LogMeIn Inc., [4] is a flexible-work provider of software as a service ( SaaS) and cloud-based remote work tools for collaboration and IT management. The company was founded in 2003, and is based in Boston, Massachusetts. [5] On February 2, 2022 the company was rebranded from LogMeIn to GoTo.
Technical support scams have occurred as early as 2008. A 2017 study of technical support scams found that of the IPs that could be geolocated, 85% could be traced to locations in India, 7% to locations in the United States and 3% to locations in Costa Rica. Research into tech support scams suggests that millennials and those in generation Z have the highest exposure to such scams; however ...
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The partnership gives IT help desks and support staff the ability to launch remote support sessions with LogMeIn's technology directly from a Zendesk ticketing interface.
Looks like LogMeIn Inc. has suddenly cottoned on to the freemium business model, deciding to offer its basic remote desktop app for iPhone and iPad entirely gratis. Previously, you had to hand ...
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