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This is the provider website designed for behavioral health providers for Optum and its affiliates. Please select an icon below to go to the Regional site where you are located. It is recommended you bookmark/save your Regional page in your browser. United States provider transactions log in.
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Welcome to Provider Express. This is the provider website designed for behavioral health providers for Optum and its affiliates. This page is new. Please select an icon below to go to the Regional site where you are located. It is recommended you bookmark/save your Regional page in your browser.
Facility or Hospital Based Providers. Group with Individually Credentialed Providers. Group with Agency Credentialed Providers. Express Access Network. virtual visits.
You DO NOT need to create a new username and password for One Healthcare ID. Your same Optum ID credentials will log you into One Healthcare ID and all your online applications will work exactly as they always have.
In the secure Transactions section of Provider Express, you can search for a Member’s benefits and eligibility. Once you log on to the secure Transactions, you will need either the Member’s ID, Name and Date of Birth, or access to your Patient List (a feature you can customize yourself.)
For questions about using the site, issues with requesting a user ID and password, or for technical issues, call the Provider Express Support Center at from 7 a.m. to 7 p.m. (CST) or click on the Chat now button below to chat with a tech support representative online.
Additional information and forms are available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines/Policies & Manuals and Optum Forms pages.
Log into the secure transactions area of Provider Express, hover over My Practice Info >> My Network Status >> click on Check Initial Credentialing Status. Agency or Group Practice – contact Network Management at (877) 614-0484. Facility – contact Network Management at (877) 614-0484.
Go to the Provider Express home page and click on the Log In link.