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Website. www .goto .com /it-management /resolve. GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products.
File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface. Audio support: the remote control software transfers audio signals across the network and plays the audio through the speakers attached to the local computer. For example, music playback ...
AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform-independent remote access to personal computers and other devices running the host application. [9] It offers remote control, file transfer, and VPN functionality. AnyDesk is often used in technical support scams and ...
Remote support. In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system. Although its main focus is the access to computers located anywhere in the world, the ...
Workflow reviews. Be prepared to review your workflows in any area where you’re planning to incorporate remote visual assistance software. While the technology will streamline many processes, it ...
The first new feature Microsoft is adding to the platform under the name of “Microsoft Advanced Management” is remote help. If you’ve ever used Teamviewer to help a family member fix a ...
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Splashtop is a family of remote-desktop software and remote support software, developed by Splashtop Inc. Splashtop enables users to remotely access or remotely support computers from desktop and mobile devices. Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions.
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