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Please upload all attachments in one submission. Also ensure your forms are completed in their entirety before submitting. Instructions can be found here: https://customersupport.spirit.com/en-US/category/article/KA-01487
For help answering inquiries, or general reservation questions, use our new Spirit Chat. Click to Chat Now! Chat Support Available: 24/7 To submit a compliment or a complaint, click here and we'll get back to you as soon as possible. You may also send us a complaint by mail to: Spirit Airlines 2800 Executive Way Miramar, FL 33025
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Spirit is not liable for damage caused by the following: An existing defect with the bag. Oversized, overweight, or over-packed luggage. Normal wear and tear during transport (e.g., minor cuts, scratches, scuffs, dents, and soiling that do not impact functionality). Unsuitable or inadequate packing that is not able to withstand ordinary handling.
What food and drinks does Spirit offer on the plane? What career opportunities are available at Spirit? How can I contact the Transportation Security Administration (TSA)?
• If you have any questions on how to submit your claim or the claims process, contact Central Baggage via the Baggage Service web portal at www.spirit.com/bagclaim. Click the “Communicate With Us” option.
The protection is available on the Options page when booking at spirit.com and the Cancel for Any Reason charge is nonrefundable. Cancel For Any Reason is available only for cancellations made online up to 24 hours before the scheduled departure of the first flight on the reservation.
We are happy to assist Guests traveling with a disability. Please add the necessary service to your reservation ahead of time through My Trips or by texting or calling us at 855-728-3555. Upon arrival at the airport, please inform an agent that you have a required accessibility service so that they can ensure they're met.