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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Charter Communications service truck in 2012. On September 14, 2010, Charter Class A common stock was re-listed on Nasdaq under the symbol "CHTR". [27] In 2011, Microsoft co-founder Paul Allen stepped down as chairman and from the board of directors' seat, but at the time remained the largest single shareholder.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Staff at telecommunications giant Charter Communications are still having to work from corporate offices — against the advice from the federal government — despite at least one employee ...
And while Comcast’s Flex, launched in 2019, helped address those issues, it entered late into a market where other streaming device makers had already established their respective customer bases.
Spectrum is the trade name of Charter Communications. The name is widely used by both market consumers and commercial businesses. Services that Spectrum offers include cable television, internet access, internet security, managed services, mobile phone, and unified communications. The Spectrum brand name was first introduced in 2014.
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