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NetVendor - Signin
Below are some helpful resources to get you started with NetVendor Maintenance (formerly ServusConnect). A note from the NetVendor Maintenance Team: As of late-August 2023, ServusConnect was re-branded as NetVendor Maintenance.
This guide provides step-by-step instructions on how to log into NetVendor Maintenance for the first time using a One-Time Password. It explains how to enter your username, OTP, and set a new password.
This article covers the steps to find and transfer a role-based account to a new user in NetVendor Maintenance (NVM). The workflow will automatically send a welcome email to the new role-based email owner to set up their password.
This guide explains how NetVendor Maintenance data fields integrate with Yardi Voyager (and visa-versa) via API.
This article covers the steps to find and remove a user from a property in NetVendor Maintenance (NVM). Once submitted, the form is automatically sent to the NVM Support Team for processing.
This guide provides step-by-step instructions on how to change a Technician's (Service Professional's) password in ServusConnect. This procedure is ONLY APPLICABLE to users in the "Service Professional" role and must be completed by a user in the Property Mangers role.
This guide provides step-by-step instructions on how to search for archived requests on the NetVendor Maintenance website. By following these steps, users can easily filter and find specific requests.
This guide provides step-by-step instructions on how to review historical property and technician data from Insights reporting and download the data as an Excel file. By following these steps, users can easily access and analyze important data for