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For critical customer service questions, please call our Customer Service line at 1-800-764-0111. For urgent media requests, call our media hotline at 412-430-3187 . For gas emergencies, DO NOT USE THIS FORM.
At Peoples, we strive to provide excellent customer service. Please choose from any of the follow options below to get started, or click the Contact Us button at the bottom of the page. Pay My Bill
Please contact or Customer Service Center at 1-800-764-0111. If you're looking to get gas service for the first time at a newly constructed building, or if you're interested in converting to natural gas (in a building where gas is not already being used), we're ready to help.
Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
Peoples Customer Service Center. Phone: 1-800-764-0111. Hours: 7:00am - 5:00pm, Monday through Friday. Email: contactus@peoples-gas.com
Pay your Peoples Gas Bill online, in person, by mail, or automatic bank draft. View all the ways you can pay your bill and understand your bill.
If you don't need any additional meters or gas load — and there's already a gas meter at your property — then you can start your gas service quickly and conveniently using Peoples e-Account or over the phone at 1-800-764-0111.
If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away.
Log in to your Peoples Gas E-Account to pay your bill, understand your bill, view your usage, enter meter readings and more, register today.
If your home or business already has natural gas service, but you are looking to turn it on for the first time, or if you are moving and would like to transfer your gas service, please contact our Customer Service department.