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Recognize a hacked AOL Mail account Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information. Know the warning signs and what to do if your account has been compromised.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Use an app password If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app. At that time, a new password will need to be created.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
Looking for a way to check your email when you're away from your computer? Learn how to download and install the AOL app on your Android device.
Do you think you have been hacked? Follow these steps to understand if you have been hacked and what to do if your device has been compromised.
Select a topic and FAQ below to learn more about keeping your AOL safe and secure. What can I do to secure my computer and AOL account?
Protect your computer and your privacy with one of the most trusted names in security. Learn how to sign up and install or uninstall Norton Security Online offered by AOL.