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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Image Credits: Apple is now requiring that all users booking a Genius Bar appointment online sign in with an Apple ID. Previously, users could instead fill out a form with name, address and email ...
They have opened scheduling up to two days in advance for "guests" and 14 days in advance for ProCare members.To make a reservation, just go to the Genius Bar page and select your local Apple ...
Apple has implemented a slight, but significant change to the way it books Genius Bar appointments online. Now folks wishing to make such an appointment must have a working Apple ID and password.
Well, according to the study, 88 percent of happy Apple consumers said their Genius Bar service was free, as opposed to 78 percent of all consumers. And for what Apple fans pay, free service only ...
It looks as though Apple's Concierge, their online system allowing for Genius Bar reservations, is undergoing a bit of an upgrade. There wasn't much warning, and we don't have any details of what ...
ProCare. ProCare was a service offered by Apple Computer for use at Apple retail stores providing enhanced access to services from the Genius Bar. ProCare had an annual membership fee of US$ 99 for use with up to three Apple computers. Among the services included with membership were scheduling of Genius Bar reservations up to 14 days in ...
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