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2. Customer care as a service: Outsourcing can help your startup ...

   techcrunch.com/2021/04/22/customer-care-as-a...

   French CCaaS provider Onepilot learned this firsthand: During its beta program, its “support heroes” were available from 7 a.m. to 1 a.m., but it is now moving to 24/7 coverage due to greater ...

3. The best tech support helplines for seniors (according to my ...

   www.engadget.com/best-tech-support-helplines-for...

   GoGoQuincy. GoGoQuincy was the first senior tech help service I heard about, and it has since refocused to offer assistance to anyone who needs it, not just people over 65. There’s a hotline for ...

4. Google's CallJoy is an AI phone operator for small businesses

   www.engadget.com/2019-05-01-google-calljoy-ai...

   CallJoy will also only be linked to one location and one phone number. Small business owners will be able to add other locations and lines, but Google is charging $39/month per line. The system ...

5. RedRoute wants answering customer service calls to be as easy ...

   techcrunch.com/2022/02/11/redroute-wants...

   RedRoute, a voice-based customer service experiences and conversational artificial intelligence startup, is going after an emerging $350 billion customer service automation sector. When Brian ...

6. WorkWhile has a fresh take on what workers want from flexible ...

   techcrunch.com/2022/02/23/workwhile-has-a-fresh...

   Euston said that 80% of workers on WorkWhile’s platform are looking to work more than 30 hours a week, while 60% want 40 or more hours a week. “We don’t ever use the word ‘gig’ at ...

7. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

8. GoTo Resolve - Wikipedia

   en.wikipedia.org/wiki/GoTo_Resolve

   Website. www .goto .com /it-management /resolve. GoTo Resolve (formerly GoToAssist & RescueAssist) [ 2][ 3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products.

9. HubSpot - Wikipedia

   en.wikipedia.org/wiki/HubSpot

   HubSpot, Inc. is an American developer and marketer of software products for inbound marketing, sales, and customer service. HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006. Its products and services aim to provide tools for customer relationship management, social media marketing, content management, lead generation, web ...