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Pacific Gas and Electric Company (PG&E) provides natural gas and electric service to residential and business customers in northern and central California.
Contact us. Customer support and answers to common questions. If you smell natural gas or suspect an emergency, leave the area now and call 9-1-1. If you see downed powerlines, stay away. Don’t exit your car or home.
Home Outage Tools View Outage Map. It looks like you’re on a slower internet connection.
Pay from a bank account, which is free of any service fees. Pay with a credit or debit card, which requires a $1.35 convenience fee*. Sign in as a registered user. Visit Your Account. Once logged in, you will find your payment options on Your Account Dashboard.
Find information about PG&E's utility billing services, including how to read your billing statement.
Maximize savings with Time-of-Use plans. Lower demand, lower rates. Time-of-Use rate plans are based on: How much energy you use. When you use it. Get lower energy rates when energy demand is low. Shift energy use to partial- or off-peak times.
Your online account will allow you to review usage, see and pay bills, and change your rate plan. Follow the steps below to get started. From the homepage at PGE.com, select Register. Since you have already started service, you have an account number and are considered an Existing Customer.
Learn about the PG&E Medical Baseline Program, get help paying your utility bill. Created to support customers who depend on power for medical needs.
Find PG&E customer service support for account issues.
Learn to read your energy statement and understand your PG&E bill. Find common questions about your PG&E bill.