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1. I am a diamond member and my bill says Peacock Premium is included in my plan. 2. I have activated my Peacock account, but when I try to watch something that is Peacock Premium I am asked to subscribe for $5.99/month. 3. I am signed into Peacock on my TV with the same email that I activated Peacock with. 4.
3. Enter an email address and password for your Peacock account. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
l agree first it takes a half hour before the computer finally gives up so l can reach the technical support l need l got mine to work on my new smart tv.But l can't use peacock on my uxmo box.It saids we cannot use this device for a third party.1 hour very frustrating.Try using your phone for load the app an continue until you have it working ...
Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.
I'm an Xfinity Diamond rewards member. I claimed my Peacock Premium reward back in July and have been watching it since, until yesterday. Now when I log into Peacock on the TV app or web browser (both my Xfinity and Peacock account have the same login credentials), its says "Not Currently Subscribed" and I that I have the free sample plan.
Please assist with changing the link of my old address/account prior to my move to the new account, post move for Peacock Premium to once again function on my registered Peacock email address. 1 0
770 Messages. Wednesday, February 10th, 2021 11:00 AM. Closed. Accessing Peacock Premium on Roku? I have a TV that is not hooked up to a Comcast box, but is connected to Roku. I want to watch Peacock Premium on it, as I have that service with my X1 box, but it asks me for a username and password. Is there a way to obtain a username and password ...
Enter your Peacock email and password. Then, click Continue. Once activated, navigate to the Peacock app on your preferred internet-supported device and log in with your Peacock email and password. There is also a section for I’m enrolled in Xfinity Rewards as a Diamond or Platinum member. How do I get access to Peacock Premium?
Thank you Xfinity for keeping/offering free access to Peacock Premium for us longtime, loyal Xfinity customers. A Peacock Premium subscription is really a valuable inclusion to our existing service. Note: This comment was created from a merged conversation originally titled Peacock Premium. 8. 4.
Hello @XfinityMartyR , I signed into my Rewards account and don't see anything mentioned about an offer for Peacock, although it does confirm that I have diamond status. The post at the top of this thread seemed to indicate that that step wasn't necessary anymore anyway, although that link didn't work either.