Search results
Results from the Tech24 Deals Content Network
2.4 ghz slow speed test. Both 2.4 ghz and 5 ghz used to run the speed test from xfinity or others at close to gigabit speed for downloads. Now 2.4 ghz is 49mb download and 5 ghz is 300mb download. I have restarted the modem. No change. Should I get a replacement modem? I have M
This differs from traditional internet speed tests, like our Xfinity Speed Test, which measure the speed reaching the device that’s running the test itself. Speed to Gateway results are often higher than results from a traditional speed test because they aren't impacted by various factors like WiFi conditions or device capabilities.
Hello @user_tlhj50, thanks for taking the time to reach out to our team on Forums.We appreciate you being a customer with us and my team is here to support you.
Why do I constantly get speed tests of 300-400 Mbps wired to my PC when my contract is for more?
Try different browsers and test sites i have the xfinity 1200 plan and was only getting 300mbps via speedtest.net using Opera. I used the google test by searching "internet speed test" and got 900+. Safari only got my 400 via google but when i went
If you have wifi as part of the test can you run ethernet from your router to the PC? For instance, my speed test wired is 550 - 650 down. Speed test using wifi runs 35 - 75. A couple nights ago wifi was running 102 down. The point being wifi can be variable. If you're slow using ethernet then there's something else going on.
@Curmudgeon101 Are you using the actual "Xfinity" app, not the Xfinity Connect app. Then select connect at the bottom. Then Internet heath comes up. Select that and it has the "Test speed to gateway". There are a bunch of different Xfinity apps that do different things. Connect, My account, Mobile ect.
My Internet is so slow I can't connect to run a speed test
I see the new Xfinity speed test now allows selection of test server and IP version. Another thing I found was if your computer is attached to your network through switche(s), the economical swithes will slow your speed as well. I plugged my computer directly into my modem to get full spped when I upgraded to 1G.
Recently upgraded to 800 Mbps plan but not getting close to that per speed test. Motorola MB8611 DOCSIS 3.1 modem - current connection status below. TP-Link AC 1750 router (modem indicates gigabit connection - green light) Wired connection (tried direct to modem - made no difference in speed test results).