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2. Customer care as a service: Outsourcing can help your startup ...

   techcrunch.com/2021/04/22/customer-care-as-a...

   French CCaaS provider Onepilot learned this firsthand: During its beta program, its “support heroes” were available from 7 a.m. to 1 a.m., but it is now moving to 24/7 coverage due to greater ...

3. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

4. 4 ways to make DEI a key component of customer service and ...

   techcrunch.com/2021/10/20/4-ways-to-make-dei-a...

   Define your commitment. Prioritizing DEI internally allows businesses to bring together an expansive network of unique individuals with one common goal: Creating positive customer experiences that ...

5. How Sierra is rethinking customer experience in the age of AI ...

   techcrunch.com/.../sierra-ai-agents-customer-service

   How Bret Taylor’s new company is rethinking customer experience in the age of AI. We’ve been hearing about the notion of customer experience forever, the idea that we could improve customer ...

6. Customer Service Showdown: How Netflix and Sirius XM ... - AOL

   www.aol.com/customer-showdown-netflix-sirius-xm...

   In that case, you're in luck -- the company offers a phone line and a link that should get the job done. Keep in mind that the online option is pretty new, if it even works.

7. X’s job search tool is now live on the web - Engadget

   www.engadget.com/xs-job-search-tool-is-now-live...

   Senior Editor. Thu, Nov 16, 2023 · 1 min read. X. The LinkedIn-like job search tool that X has been experimenting with is now live. A beta version of the feature launched in August to verified ...