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How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
A place where you can find solutions and ask questions. Community Support by Sony. Get Support Content on the Go! Google Play App Store. Chat with an agent for help with your Sony® Consumer Electronics products.
Use the live chat if you can’t call the customer service line, or you need help with a technical problem you’re having with your console. You should be connected to a representative within a few minutes after you choose the option to start a live chat.
If you prefer a more text-based interaction or don’t have access to a phone, contacting PlayStation Support via live chat is a convenient option. This method allows you to chat with a support agent in real-time, providing assistance for your PlayStation-related concerns.
Phone customer services, email or jump on a live chat and the PlayStation team will help you with your PS4, PS3, PSVR or PS Vita problems.
All support for the Sony Playstation® console, Playstation games and Playstation accessories is handled by Sony Computer Entertainment, Inc. Information is available online at https://support.us.playstation.com/.
I have been trying to contact them the entire day since this morning regarding my 2FA problem. No progress has been made so far due to the lack of a support ID, which I do not know how to gain despite having visited the Live Chat website during business hours.
One of the quickest ways to contact PlayStation support is through live chat. You can access live chat support from the official PlayStation website or directly through this URL: https://support.playstation.com/LiveChatRequest.