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Troubleshooting login issues. Updated over a week ago. If you can’t log in, after having successfully logged in before… Refresh your browser’s cache and cookies. We recommend using a desktop device to log in. Ensure that you are using the correct authentication method.
Resolved - Starting on Sep 16th at 9:33 AM PDT, some users experienced increased errors when accessing the Workspace Analytics tab for ChatGPT. As of Sep 25th at 10:06 PM PDT, the issue has been fully resolved, and service has been restored for all users.
I can see the login screen but nothing happens when I click the login button. It seems that the login page breaks during loading, because the animated text to the left on it never appears.
If you can't log in to OpenAI's ChatGPT make sure that the servers are available. You can also check that you're using a compatible browser, have disabled your VPN, and are accessing the service through a web browser directly (not a browser extension).
Oftentimes, logging back out and back into your account can resolve simple connection and login-associated issues in ChatGPT.
Log out and log back in. Try incognito mode or a different browser. Use the ChatGPT smartphone app. Clear your browser’s settings and cache. Try a ChatGPT alternative. Check if ChatGPT is down....
Even though the issue is resolved, some users may need to do a 'hard refresh' to avoid access issues with ChatGPT on the web (chatgpt.com). Here are the instructions based on your operating system and browser: