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  2. Information systems technician - Wikipedia

    en.wikipedia.org/wiki/Information_systems_technician

    Information systems technicians schedule information gathering for content in a multiple system environment. Information systems technicians are responsible for the operation, programming, and configuration of many pieces of electronics, hardware and software. ITs often are also tasked to investigate, troubleshoot, and resolve end-user problems.

  3. List of United States Army careers - Wikipedia

    en.wikipedia.org/wiki/List_of_United_States_Army...

    13F Fire Support Specialist; 13J Fire Control Specialist (Formerly 13P and 13D) 13M Multiple Launch Rocket System/High Mobility Artillery Rocket System Crewmember; 13R Field Artillery Firefinder Radar Operator; 13T Field Artillery Surveyor/Meteorological Crewmember [4] 13U Field Artillery Recruit; 13Z Field Artillery Senior Sergeant/Sergeant Major

  4. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...

  6. Information technology - Wikipedia

    en.wikipedia.org/wiki/Information_technology

    Quantum information science. v. t. e. Information technology ( IT) is a set of related fields that encompass computer systems, software, programming languages, and data and information processing, and storage. [1] IT forms part of information and communications technology (ICT). [2] An information technology system ( IT system) is generally an ...

  7. Information technology generalist - Wikipedia

    en.wikipedia.org/wiki/Information_Technology...

    Information technology generalist. An information technology generalist is a technology professional proficient in many facets of information technology without any specific specialty. Furthermore, an IT generalist is generally considered to possess general business knowledge and soft skills allowing them to be adaptable in a wide array of work ...

  8. Peer support specialist - Wikipedia

    en.wikipedia.org/wiki/Peer_support_specialist

    Peer support specialist. A peer support specialist is a person with "lived experience" who has been trained to support those who struggle with mental health, psychological trauma, or substance use. Their personal experience of these challenges provide peer support specialists with expertise that professional training cannot replicate.

  9. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    A security administrator is a specialist in computer and network security, including the administration of security devices such as firewalls, as well as consulting on general security measures. A web administrator maintains web server services (such as Apache or IIS) that allow for internal or external access to web sites. Tasks include ...