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Customer Service Associates are responsible for understanding customer needs and providing solutions or recommendations accordingly. They provide information about products and services, process orders, returns, and exchanges, and resolve issues related to billing or technical support.
A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. A proactive customer service associate will ...
This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Modify this customer service job description with the key duties and responsibilities for your CSR role.
Use template. Customer Service Associate (Cashier) Job Summary. You are the face of our business as you engage with customers at the cash register in our Bedford, Virginia, location. You’ll operate the register, scan items, bag food and food-related items, and make change.
Build your own customer service representative job description with skills, salaries and more. Duties include answering phone calls or emails from customers, and more.
A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.