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  2. Directorate General of Customs and Excise - Wikipedia

    en.wikipedia.org/wiki/Directorate_General_of...

    The Directorate General of Customs and Excise ( Indonesian: Direktorat Jenderal Bea dan Cukai abbreviated Bea Cukai or DJBC) is an Indonesian government agency under Ministry of Finance that serves the community in the field of customs and excise. The Directorate General of Customs and Excise has the duty to organize the formulation and ...

  3. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  5. Customer care as a service: Outsourcing can help your startup ...

    techcrunch.com/2021/04/22/customer-care-as-a...

    French CCaaS provider Onepilot learned this firsthand: During its beta program, its “support heroes” were available from 7 a.m. to 1 a.m., but it is now moving to 24/7 coverage due to greater ...

  6. How AI brings customer service to the next level | TechCrunch

    techcrunch.com/sponsor/nice/how-ai-brings...

    Increased customer satisfaction. AI aids the customer service journey in multiple ways: tracking conversations in real time, providing feedback to agents and using intelligence to monitor language ...

  7. Google's CallJoy is an AI phone operator for small businesses

    www.engadget.com/2019-05-01-google-calljoy-ai...

    CallJoy will also only be linked to one location and one phone number. Small business owners will be able to add other locations and lines, but Google is charging $39/month per line. The system ...

  8. 4 ways to make DEI a key component of customer service and ...

    techcrunch.com/2021/10/20/4-ways-to-make-dei-a...

    Define your commitment. Prioritizing DEI internally allows businesses to bring together an expansive network of unique individuals with one common goal: Creating positive customer experiences that ...

  9. Ministry of Public Works and Housing (Indonesia) - Wikipedia

    en.wikipedia.org/wiki/Ministry_of_Public_Works...

    Website. www .pu .go .id. The Ministry of Public Works and Housing ( Indonesian: Kementerian Pekerjaan Umum dan Perumahan Rakyat; abbreviated as Kemen PUPR ), is an Indonesian government ministry that is responsible for public works and public housing. [1] [2] The ministry is under the responsibility to the President.