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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  3. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    E-commerce. A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  5. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

  6. 4 ways to make DEI a key component of customer service and ...

    techcrunch.com/2021/10/20/4-ways-to-make-dei-a...

    Define your commitment. Prioritizing DEI internally allows businesses to bring together an expansive network of unique individuals with one common goal: Creating positive customer experiences that ...

  7. Baggage handler - Wikipedia

    en.wikipedia.org/wiki/Baggage_handler

    Baggage handler. In the airline industry, a baggage handler is a person who loads and unloads baggage ( suitcases or luggage ), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft. With most airlines, the formal job title is "fleet service agent/clerk", though the position is commonly known amongst airline ...

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