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The Honolulu Board of Water Supply (BWS) provides safe, dependable and affordable water now and into the future for Honolulu and the island of Oahu, Hawaii.
Manage your water service account online with ease and convenience. View your bill, make payments, and access other helpful features.
The Honolulu Board of Water Supply (BWS) provides Oahu residents with drinking water. It ensures that safe drinking water flows from your tap each time you open a water faucet connected to its system.
At the Board of Water Supply (BWS), customer service takes on many aspects: whether it has to do with water bills, service engineering, new permits, or a wide variety of other questions, BWS personnel are prepared to assist consumers wherever possible.
There are five ways in which you can pay your service bill: by mail, automatic bill payment, online, in person, at a satellite City Hall, or by phone.
Board of Water Supply Ka ʻOihana Wai. Public Service Building (PSB) 630 South Beretania Street Honolulu, Hawaii 96843 Hours: Monday to Friday, 7:45 a.m. - 4:30 p.m., except holidays. Bill Payment Options; Customer Information Center; PSB Directions & Parking Information
Each summer, the Water Quality Report from the Board of Water Supply is mailed to all customers. Also known as the Consumer Confidence Report (CCR), it contains a wealth of information about your water quality.
The Board of Water Supply rainfall index for the month of June 2023 was 88 percent Hawaii of normal, with a 5-month moving average of 117 percent. As of July 4, 2023, the Hawaii Drought Monitor shows abnormally dry conditions along the southern coast of Oahu.
The Board of Water Supply (BWS) manages Oahu's municipal water resources and distribution system. The BWS provides residents with safe and dependable water service at reasonable cost. Monies collected from water sales finance its operations and projects.
Board Adopts Water Rate Schedule. On November 28, 2023, the Board of Directors for the Honolulu Board of Water Supply adopted Resolution No. 976, 2023, adopting the proposed schedule of rates and charges for the furnishing of water and water service for Fiscal Years 2024 to 2029.