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If you are unable to log in to your Epic account and suspect your account was compromised, you can do the following: Reset your email password and your Epic Account password. If you have a linked external account (PlayStation, Xbox, Switch, Facebook, Google, etc.), you can try to log in to your Epic account using the credentials of your ...
How do I recover my account if I could not go through Two-factor authentication or the original email verification on my Epic Games account? How to reset your Epic Games password if you can’t log in to your account. My Authenticator app or SMS two-factor authentication (2FA) has locked me out of my account.
Do you need help with Fortnite or your Epic Games account? Our support center contains answers to our most frequently asked questions.
If you use the same email address and password on Epic as you used on another site which has been compromised, then your account is vulnerable to attack. To secure your Epic account, use a unique password, and enable multi-factor authentication.
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If you suspect your Epic account was compromised, but you still can log in, we recommend you do the following: Reset the password of your email; After that, reset the password of your Epic account; For more security tips, please visit Securing Your Epic Account.
If you have a linked external account (PlayStation, Xbox, Switch, Facebook, Google, etc.), you can try to log in to your Epic account using the credentials of your external account. Reset the password once you've logged in.
Epic proactively protects your account from compromise using a number of technologies. We identify and challenge automated login attempts with CAPTCHA puzzles, apply strict rate limits, and block suspicious login requests and account management actions.
What do I do? Go to epic games site and request a one time password under “forgot password” Check email for the code. Log in with it. Follow steps 3-7 above.
For me i used another epic games account and did a live chat with one of the agents and i got back my account with in a few hours. They placed back the original email i used on the account and sent me an email to reset my password.