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2. It’s now easier to find work-from-home jobs in Google Search

   techcrunch.com/2019/04/24/its-now-easier-to-find...

   Now, when you search for a job in Google Search using a query like “customer support jobs,” you’ll be able to set the location to “work from home” to find remote and telecommute jobs ...

3. Google tests a feature that calls businesses on your behalf ...

   techcrunch.com/2024/02/16/google-tests-a-feature...

   The news was first reported by 9to5Google.. Although Talk to a Live Rep is similar to the Pixel’s “Hold for Me” feature, Google says there are some differences, noting that while some of the ...

4. Google launches CallJoy, a virtual customer service phone ...

   techcrunch.com/2019/05/01/google-launches...

   The service works today with existing landlines, mobile phones, Google Voice lines or other cloud providers by routing calls to the business phone number. But phone numbers are not ported to CallJoy.

5. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

6. Google's CallJoy is an AI phone operator for small businesses

   www.engadget.com/2019-05-01-google-calljoy-ai...

   CallJoy will also only be linked to one location and one phone number. Small business owners will be able to add other locations and lines, but Google is charging $39/month per line. The system ...

7. Google Gemini chatbots are coming to a customer service ...

   www.engadget.com/google-gemini-chatbots-are...

   Tue, Apr 9, 2024 · 2 min read. Google. More and more companies are choosing to deploy AI-powered chatbots to deal with basic customer service inquiries. At the ongoing Google Cloud Next ...